george sent a message to Laura J. Alber Director, President, and CEO, Williams-Sonoma – email address that said:
I made a major mistake of ordering two chair seat cushions from Pottery Barn.
Since placing the order I have been BESIEGED by e-mail upon e-mail upon e-amil from Pottery Barn.
I have un-subscribed five tines.
I have spoken with TWO "Customer Service" Pottery Barn representative, one of whom was rude to me, to no avail.
CEASE POTTERY BARN E-MAILS!