Joann sent a message to Jane Fraser CEO, CitiMortgage – email address that said:
PLEASE HELP ME! My husband died 6 yrs ago and I have been fighting tooth and nail to keep my home. We had mortgage insurance but when we remortgaged the insurance company issued a 2nd policy under accidental instead of continuing the same policy as we requested. When John died, only a portion of the mortgage was paid. I have lost my job, and have been waiting on my SSD for over 4 yrs! It is in the appeals council right now. I have been surviving on my husbands pension which is $85/month! Raising our Grandson! My house finally went into foreclosure and was sold @ shefiffs sale. I had 1 year to redeem and that expired yesterday. What I am begging for is to stop the eviction process and allow me to remain in my home. Please make me another offer to buy my house back. It is not much but it is all I have and all I can afford. PLEASE HELP ME STAY HERE!