drew fussnecker sent a message to Thomas M. Rutledge - Chief Executive Officer and President of Charter Communications, Inc. - Email Address that said:
please respond to this email charter has made a major mess in our house....a tech fell thru are master bedroom ceiling causing installation everywhere in our house. No from your company has come to help clean up or helped in trying to resolve the issue, very disappointing the effort of spectrum in Dayton ohio. Thank you very much drew fussnecker