Brooke Trace sent a message to John B Koch that said:
Recently I have had my security system compromised. Once I called ADT to send out a representative to increase my security system I was informed that my system was never completed. Until recently I was never notified when the alarm was activated or deactivated. Additionally I never monthly received statements of alarm use.
I have attempted to speak with a cooperative representative however no one was cooperative. I have gone beyond my contract without proper services rendered to protect my business.
I need assistance to sort out issues from a theft to the City of Fort Lauderdale Billing me for police calls. Please contact me to assist with the situation! Sincerely, Brooke