Jackie Henderson sent a message to John Koch that said:
Cust#133032141 We are trying to have our POD delivered to our home. The initial quote was $2742.87 for delivery. Today almost 3 years later I am told that the price is still the same as in 2017. Today the gas prices are at an all time low and we are in the middle of a pandemic and PODS customer service is saying the price for delivery is the same as quoted in 2017. Why is this? We are a retired couple that has been paying $285.00 a month for almost 3 years to store our POD. Why is there not an adjustment on pricing as the gas prices are now lower and hotel fees have dropped across the country due to this pandemic? Please help me in understanding this and we would like to see if there could be an adjustment made to decrease the cost for this delivery? Thank You
