Teresa sent a message to Michael O'Leary CEO, Ryanair Email Address that said:
Positive feedback for Ryanair needs to be shouted from the roof tops. My husband recently had 2 heart attacs followed by an op for a stent followed by a pacemaker. We had several flights booked with Ryanair and have had a refund for a booking and credit for the other 2 bookings. I am over the moon at the outcome and more than surprised by your response. Thank you Ryanair for being so caring. We are frequent fliers with your company. Once again thanks Teresa
