Robert Langston sent a message to Michael McGarry that said:
Dear Mr. McGarry,
Just a heads up regarding PPG's recruitment vendor Harqen.
If PPG is looking to recruit talent, vetting candidates with glitchy AI technology will turn them away.
With graduate study in Organizational Development I have the academic background to conclude that Harqen discourage aquiring some of your best possible assets: talented, skilled and motivated personnel. Like me. But it was my own awkward first hand experience with Harqen's automated interview that gave me a terrible first impression of PPG. Receiving an email request to repeat the experience the day after getting confirmation that I had completed the process only made that worse.
I hope you will take this as constructive feedback. Maybe passed along to whoever is in charge. Perhaps Harqen will review their tech delivery at the least.
Best Wishes and Good Luck to PPG.