Carl Jean sent a message to William H Spence that said:
Good afternoon. My name is Dr. Carl Jean. For three months now I have been calling PPL for a down power line at 516 Moonlight Lane, Henryville, PA 18332. I have called at least 7 times. The line goes from the street to the house. Every single time I have called, the representative from the company tells me they will send out a technician. The line hits the front windshield of my car as I drive from the street to the driveway. It is very dangerous for children as you can reach up and touch the line. I have filed multiple complaints but it seems that PPL does not keep a record of these complaints in their system. There is no follow up. Every time I call, there is no log or record of this situation. I am afraid it will take some sort of sad tragedy before somebody fixes this. My number is 646-453-9331. Please HELP!.