Christine Lord sent a message to Glenn Renwick that said:
Dear Flo,
I received a final bill from you for over $500 . I have been going back and forth with your friends at Progressive Insurance for quite a while. Now I am getting angry.
You and many other people from your company keep telling me that my daughter lives with me. I am telling you for the umpteenth time that she doesn\'t live with me.
I sent you you the signed Request to Exclude Named Driver in July. I told you I don\'t even know where she is. My daughter is a drug addict and lives in the streets. I am raising two grandchildren (8 & 14) and am buying food and school clothes plus trying to keep a roof over their heads. I only have a disability check that comes once a month. As a matter of fact I am on my way to a Food Pantry right now.
I left your company because of your constant brow beating. Your friends can be really mean Flo.
Can you help me out? Can it be soon???
Thanks, Christine Lord, Policy #903443056