Renee Femminella sent a message to Ralph Izzo that said:
I keep having trouble with my bill stating âBalance remaining from your last billâ. Iâve never EVER had a remaining balance anywhere let alone when itâs automatically deducted from my account Iâve tried to have this fixed, it seems that NO ONE CAN GET THIS RECTIFIED. IM BRINING THIS TO YOUR ATTENTION IN HOPES THAT YOU CAN THIS HAS TO BE FIXED. ITS NOT RIGHT
