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@publix – William Crenshaw – I was a big fan of Publix, up until 25 Oct 2020. I personally visited

David Mitchell Jones Sr. sent a message to William Crenshaw that said:

I was a big fan of Publix, up until 25 Oct 2020. I personally visited the store manager, then I call customer service in Lakeland. A simple situation that could have been easily resolved, is now going to mean that I don't use publix anymore???? A real shame and I doubt that you are aware of how your customer service is being managed. I'm not a crazy old man who rants and raves for no reason. I retired from USAF, at MacDill, after 20yrs and just retired as defense contractor after 22yrs. Please allow me to explain the problem.

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