Guy Wallace sent a message to William Crenshaw that said:
Mr Jones, I have sent 2 emails to your corporate HQ customer service regarding your "racism" statement on the Publix website. I can't believe corporate America falling into the lie and trap the media set. There is NOT a racism issue in America, there are officer training and implicating procedure problems that are being addressed. My request was to take your company statement down. You've bowed down and buckled, it's been up for a while now I'm asking you to take it down. You are in the grocery business, NOT political, NOT social justice...grocery. I will move our family's business elsewhere if this is not addressed. Your job is to create business, not run it away.