Margie Fenger sent a message to Stephen H Rusckowski that said:
Please hire people in your customer service centers that know what they are doing! I have just talked with 2 different reps, that do not answer questions with respect. I am a RN and I would be embarrassed if I was the CEO of your company, based on the service, or lack of service, I received from your company. Plz have a competent person contact me regarding my invoice.