Karen Walls sent a message to Stephen Rusckowski that said:
Question 1 related to drug screening - Urine test. If testing center closes for lunch at 12:30, is it Quest policy that the testing center is not allowed to perform this type of test after 12:00 and patient are required to come back after Quest lunch break to take a test ??????
Question 2 Are the testing locations allowed to lock the doors at noon, knowing they do not go to lunch until 12:30. I believe they are trying to keep people out so that they can go to lunch, If you arrive at 12:05, the door is locked, you have to knock to get them to let you in, immediately after walking inside, they lock the door again.
Testing Center Location: 1201 Arista Dr Ste. 107, Rockwall â¢TX
Every time we go to this location, nothing but issues - Staff is rude every time. Today was 6th attempt to have this drug test.