Nicole sent a message to Thomas J. Wilson – Chairman and Chief Executive Officer of The Allstate Corporation – Email Address that said:
Rachel,
Let's just be VERY clear- that the $142.50 is a small part of my FRUSTRATION!!!!! My frustration is with Allstate- playing the switch and BATE game! (particularly- Ruby Huang) You quoted me one price to get the customer. And once I have signed on the dotted line for the policy. You go up 70% more then the price I originally signed and agreed to- before the year was even up! I have had Allstate automobile insurance for over 15 years- with not ONE problem! Now the homeowners insurance policy DRIVES me INSANE in less then (10) months! Shame on ALLSTATE!!! this is what you do to your Supposedly LOYAL customers?
Thank the LORD -that I serve a AWESOME GOD- that not Only did I get a much lower homeowners quote- but a even better auto quote as well!! I hope you guys toss and turn at night- knowing that your deceiving and giving out false impression just to make a sale!
And technically if you said- Allstate had (45) days to inspect my property- it was actually- (47) days- if you quoted 3/16/2016.
Lastly, I know insurance companies NEVER lose- only the Customer!