Gwyneth Casey sent a message to Michael Rapino that said:
Hello, I have been trying to purchase presale tickets online with ticketmaster for the past hour.
I am very frustrated because none of the customer service lines are available and I have always purchased my tickets from ticketmaster. I have been trying to purchase GA tickets for Twenty One Pilots in Inglewood, CA but each time I try to process the request, there is an error message.
I am very frustrated that I cannot purchase the tickets I desire and have no way to receive help.
Thank you for reading.