Alan sent a message to Bruce Broussard – Chief Executive Officer and President of Humana Inc. Email Address that said:
RE: Disabled Client Assistance
Dear Mr. Broussard:
I am a multiply disabled perspective client of Humana attempting to enroll in your supplement Senior Advantage Plan. Your representatives and outside contractors have been negligent, discriminatory and remiss in their inept attempts to assist me as well as create hardships on me by scheduling then canceling confirmed appointments for enrollment.
I would like to email you my prior communications to your "agents" Mr. Arnold, Ms. Griffin, Ms. Fisher who have further obstructed and delayed and denied me access, information and enrollment into your Medicare Senior Advantage Plan(s).
I would like your office to resolve these outstanding issues in an expeditious manner, since Humana and it's representatives has and continues to ignore providing me necessary and reasonable assistance as a disabled client . I can be reached by email. Please have your office email me immediately, and provide me with your direct address, email, phone and fax numbers.
Sincerely,
Mr. Brody
Sincerely,
Mr. Brody
