Janice sent a message to Thomas M. Rutledge – Chief Executive Officer and President of Charter Communications, Inc. – Email Address that said:
Received your letter of change fron Time Warner to Spectrum! I would like to know if you will have the opportunity to choose the channels you would like to have? I have three Spanish speaking channels and do not speak the language! I fell that is a waste of my money seeing as I am paying for this service! Give the seniors the opportunity to pick so many channels for X amount of dollars !
