Reid sent a message to Andrew Wilson CEO, Electronic Arts Inc. – email address that said:
Regarding Iron Force:
Even after multiple and lengthy server down times for maintenance, the game is still slow to log in (taking up to 10 min), it says unable to connect, legion chat is blank, and pushing the battle log button causes the app to crash. You can't even consider this game as playable anymore. Essentially it is like you guys did NOTHING. I don't know how you guys get paid but obviously it must be by the hour. Just when you think this game can't get any worse, you guys find a way to reach new lows. Here's an idea: go back to when things were working -- no tech, no elite, no T6. And anyone who came up with the new ideas to make this game more complex and unstable ought to be fired