Regarding Sony Xperia Contact Center, Service Request: 1-33759137678 My Complain on 15th Sep 2017- Main complain- Its – Kazuo Hirai email address

RANJIT KUMAR SINHA sent a message to Kazuo Hirai President and CEO, Sony Corporation - email address that said:

Regarding Sony Xperia Contact Center, Service Request: 1-33759137678
My Complain on 15th Sep 2017-
Main complain-
Its very unfortunate to me that I couldnt get any response of lodged complain from sony.

My xperia mobile phone Tx (LT29i) model has starting problem, which was bought in Sep. 2013 . As per talk with customer care executive on phone through toll free no. 1800 103 7799 and service centre in Lucknow, Uttar Pradesh, both of them told me that the software of your phone will not be updated in other words phone is useless, either go to local market to make workable. Sony has not any responsibility and will not give you any support. I think this is not good for user of sony mobile, which is a global brand. So its solr responsibility of Sony to take the product back and solve the problem. I will pay for this.
Waiting for your response.
With Regards-
Ranjit Kumar sinha
Mob. No.08808830172
Address-
628-S/ 106B, NEAR RAJAT GIRLS COLLEGE, SHAKTI NAGAR, INDIRA NAGAR
LUCKNOW, UTTAR PRADESH, PIN- 226016

Respected sir
Till today I am not get any solution from Sony mobile. please help.
thanks and regards-
ranjit kumar Sinha

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