dr biju chacko sent a message to Carlos Ghosn President and CEO, Nissan Motor Co., Ltd. - email address that said:
Respected sir I am a pediatrician ...working at Kerala india, with great pride I booked Renault duster way back in 2012 ...I waited for 6 months since I was not getting the same ,I decided to go for Renault fluence ..sir it took almost an year and above to get back the booking amount for duster from tvs your partner in service.. from the beginning on wards services were atrocious, even I lost my wiper fluid cap after my second service ..Now ater 3 years 1 have done only 26000 kilometers..for re sale of the vehicle people are quoting 2.5 lakh for a vehicle that I brought for 15 lakhs 3 years back and done only 26000 km ..reasons being exorbitant prices for parts ( when I calculated I will get more money than the vehicle itself if I sell parts individually) another reason being stoppage of production in india..even though it is a good vehicle technically due to poor after service ,no body wants the vehicle, I great pain I am sending this email..please look into the matter and do the need full .with great honour Dr biju chacko