Atul Kumar Agarwal sent a message to Carlos Ghosn President and CEO, Nissan Motor Co., Ltd. ? email address that said:
I am your customer and I have nissan Sunny which I purchased in 2011 that time your company was just intoruced in India.
I beleived on quality and excelent engineering of you but after approx 89000 KM running, I have faced the problem of Pick up of my car. I gave the car to autorized service center but not got statisfactory reposne and answer. As per their report, problem is in engine so I surprise the only 89000 KM running with regualr timely service how can it be happen.
I would like to request you to look in to matter.
This is company prestiage matter which may be spoil due to unskilled person.
I am looking for your Postive reaponse .
Atul Kumar Agarwal