Paul Taylor sent a message to Michael OLeary that said:
Dear Mr O'Leary
Can you help?
I have made an application for a flight refund because I was having a difficult pregnacy which prevented me from having our holidy,a holiday that was suppose to be our last for awhile because of having a new baby.
It has been 4 months since I involved resolver the compalin wed site, but there has been no respoce from Ryanair.this site doesn't allow me to upload documents to send to you, and I would like the opportunity for you to look at the papers to conider,
Kind Regards
Paul Taylor
