Kathy Benton sent a message to Robert Edwards that said:
I live in Ellicott City, MD. Imagine my shock and dismay when I walked into your store and right at the front door the pharmacy has set up tables and is giving needles to people. I am deathly afraid of needles and can sometimes pass out at the sight of them. You have a pharmacy department and you have an alcove in the front where the bank has moved out. Your assistant store manager dismissed me when I spoke with her since it was "just a promotion for flu shots" I'm considering not shopping at your store