Carl Sadlier sent a message to Satya Nadella that said:
I have talked to your store support and have tried to get an issue I'm having with a charge from Microsoft to my checking account. I hate to bother you with this but I was told that I didn't have any subscriptions and to contact my bank. My bank confirms the payment went to Microsoft. This is the memo in my checking account :
09-18-2020 MSFT * E0200BYL8T BILL.MS.NET WA auth #30376
I hope we can resolve this.