Sedat sent a message to Vittorio Colao CEO, Vodafone – email address that said:
Sayin CEO
Your company also operates in Turkey under the name of Vodafone. And in Ankara on the behalf of my son, internet contract was made on August 2016. However, I could not get internet service from that date until this day, the necessary line installation was not done. I repeatedly stated that the phone numbers in Turkiye are included, although the problem was not solved. Moreover, they send monthly payment invoices. But I object to that. We received your complaint, and we will respond to you. But the answer was not given. I was debited as if I did not get the service. If you cancel the line, you are also asked to give up the price.
That's the case. Vodafone brand, you're working together when you cheat people. Or do not you know? There are now. I wonder if you will let me be defrauded.
Best regards
Sedat
