Gift Sithole sent a message to Rodger Riney that said:
My online account was disabled (without any notification to me). Upon enquiry (at expensive international calling rates), I discovered this was due to my residence and I was the unfortunate victim of the vicissitudes of international country to country relations. I was advised to take my money out. Trying to take my money out has been been such a pain. Scottrade in my view has shown either lack of urgency, incompetence or downright dishonesty. At each turn Scottrade appears to come up with a new item that I need to submit and there is no notification , I only get to find out on follow up. A transaction that should have been done with in 24 hours has taken more than a month. The amount involved is small (but not small to me as it means a lot). Had I more money I probably would have pursued legal action to really unravel what is going on. Is it a case of this is how Scottrade treats all its customers ( which would be real bad in my view) or I have been profiled and singled out for mistreatment (even worse). From my research Scottrade pitches itself as a different organisation to how I have been treated, which is why I have taken the time to find this forum to get help (immediately for me) and hopefully for someone else out there who will have the misfortune to encounter what I have.