Peter Hoppe sent a message to Edward Lampert that said:
Good day,
On January 17, 2018 I dropped my pressure washer off at Sears auto repair location # 6265.
It has been three months, it has not been repaired, and nobody can tell me why.
I have called numerous times, I am sure you can see that in your phone logs.
The manager there tells me he has called for pickup to get it repaired, but no one comes.
What is going on???
Also, the warranty plan will need to be extended to cover this time out of service.
Peter Hoppe
