Alana sent a message to J. Paul Raines – Chief Executive Officer of GameStop Corporation – Email Address that said:
Sir,
I went to the Stephanville Texas store to purchase a phone and was treated disrespectfully and told by the male staff member to go somewhere else... so I did. I also asked, while I was waiting to use the restroom and he told me to go next door. patrons made to wait , should be made comfortable and a bathroom provided! Bad commentary WILL spread faster than good! I visited game stop Sat Sept 3rd. I will never do so again. I did go get a cricket phone that day somewhere else.
God be with you,
Alana