Sir, This Christmas season I bought a number of gifts online. I understand that I – Kevin Mansell email address

Ernie sent a message to Kevin Mansell - Chairman, Chief Executive Officer and President of Kohl's Corporation - Email Address that said:

Sir,

This Christmas season I bought a number of gifts online. I understand that I got Kohl's cash and was reminded to use my Kohl's cash. However, in talking to the store they told me if I use my Kohl's cash then if someone returns their gift the refund would be reduced by the amount of the Kohl's cash do they advised me to hold off using it. I agree since this made sense.

When i went to use the Kohl's cash it was no longer there. I called and was told they could not find any Kohl's cash and it probably expired. The store did not tell me to watch the date.

I am asking that as a goodwill gesture that Kohl's reinstate whatever Kohl's cash I had. I would appreciate it greatly. Since we are retired and on fixed income we due watch money more closely than when we were working.
Ernie

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