Patti Smith sent a message to Stephen Gunn that said:
Please contact me regarding my purchase from Sleep Country in Woodstock Ontario. I have had an insane number of problems and still donât have my beds. Waited 3âtimes for delivery and they have not arrived. My situation is insane and completely unacceptable. I have phoned and discussed this with Customer Service and they donât phone back either. The problems continue. The salesman even said I should cancel the order due to the company being incompetent. Please get back to me.