Marge sent a message to Doug McMillon – President and Chief Executive Officer of Walmart Stores, Inc. – Email Address that said:
So many times we only contact the head of the company when we have issues. I want to let you know that I have always had very good service with WalMart - both in person and on line. I've had to return items and have never had a problem with getting my money back. Everyone in the stores are also very helpful. I just had another good experience this morning and wanted to be sure I let you know. I chatted with Sheny T regarding an order I had to cancel and they took care of it right away.
I've had issues with other companies and returning items, but have never had any problems with WalMart.
Have a Merry Christmas!