clara alvarado sent a message to Gary Kelly that said:
Dear Mr. Kelly: I am sorry this email to you is so late. The information I had to contact you got buried in a stack of correspondence. I am so late with my correspondence I think I am first. Southwest Airlines back in June had a 72 hour deal to fly anywhere in the US. I was able thanks to that special deal purchase round way trip for under $200.00. Every year I go see my senior friends (two in their 90's and one 75 years old) and I look for the best deal. Southwest really came through for me this last summer and your company used the 747-700 series airplane - thanks for the extra room.
Again, thank you. I want you to know how grateful I am for that 72 Special Deal last summer from Southwest and sorry that it took me five months later to send you my appreciation. I hope you have a great day and Happy Holidays to you and all your Southwest employees! A very satisfied SW customer.
