Susan L Moore sent a message to Gary Kelly that said:
I have been a loyal SW flyer, have a Rapid Rewards card, etc. I am scheduled to fly from Atlanta to NYC round trip next week and I am afraid due to the recent events that have taken place, the loss of cabin pressure being the most recent in the news. I have talked to my daughter and son about changing our flights to Delta. I want to continue to trust that your airline is safe. I want to continue to fly on SW. What reasons could you give me to help me not be afraid to fly on your airline? Thanks in advance for your response.
