Susan Beccia sent a message to Ronald Sargent that said:
Your new delivery 'Driver Release Agreement' is a loser. It is an invitation to me to put my legal signature on my front porch for anyone to steal my identity. Fix this ASAP or you will be entangled in endless lawsuits and losing customers. Also sending a copy of this to my Norton account. Good Luck, Susan Beccia, Scottsdale, AZ