Scott sent a message to Michael D. White, President, Chairman and Chief Executive Officer DIRECTV, Inc. – email address that said:
Statement for: SCOTT
Ive had install tech out ot my apartment and i have no line of site. your still trying to bill me for a cancellation fee. I call your call center and get transferred around only to be hung up on. Their are notes on my acct can you please have your people correct this!