Stella Shasteen sent a message to William Rogers that said:
I got a line of credit in November for $39,900. I had to bring $2,000 to closing because I didn't have enough to pay off all my debt. I have tried and tried to get help on this matter. I need an itemized statement of what was paid. They included my $2,000 in to what I owe you..please, please help me.
Your local office has no authority and can't help but they understand what has happen. The guy in your Nashville office was NO HELP at all. Very,very rude. This morning after two payments have been made, you have me owing $40,000 !!!! My phone number 423-899-7823, cell 423-637-1514..Please halp me get this straighten out.
