Michael Mulvihill sent a message to William Rogers that said:
Okay, long-time customer (1981, I think)---you just need to know that you have an employee here in the Franklin, TN area by the name of Susan Wall, that "gets it", i.e., it's all about service & attitude, and she is EXCELLENT in both those areas!!!
Michael B. Mulvihill, President
JIM MULVIHILL TOURS