David Ross sent a message to Natarajan Chandrasekaran that said:
Ross Estates, Suite 9
re Vehicle Range Rover e k 17 Rcu Purhased from LOOKERS april 1 2017
Dear Mr Chandrasekaren
Further to me purchasing this vehicle it was off the road for 2 months in November 2017 as the garage Hadleywood in Barnet could not align the computer to the engine. I was not offered a replacement vehicle until the very end. Land Rover Coventry have offered a paltry 500 voucher for my inconvenience. This is totally unacceptable. The vehicle cost me 78 k and the service and attitude I have received is unacceptable.
I require a minimum compensation of 2500.00 for my inconvenience in relation the matter.
There has been an enormous amount of correspondence on this matters which the dealers have.
Please could you agree the above so that we can close this matter. I look forward to hearing from you.