Andrew sent a message to Jane Fraser CEO, CitiMortgage – email address that said:
To Whom It May Concern,
Thank you for taking the time out of your day to read this letter. I recently had my credit run to acquire a business loan and was turned down because of a derogatory account from CitiMortgage, Inc.
I did take on more mortgage than I could afford at the time and was unable to keep up with the payments. I was assured by the parties that assisted me with this sale that this would be off my credit in 5 years. I have contacted your company and the credit bureaus and have been told I was given the incorrect information.
I am married with a 4 year old and am looking to get into a new business to support my family.
I realize I made a mistake in falling behind and I'm not proud of this black mark on my record. With that said it would be greatly appreciated if you could make a goodwill adjustment and have this item removed from my reports. It would help me immensely in securing other lines of credit so it does not stand in the way of my new business venture.