Mike sent a message to W. Craig Jelinek – President and Chief Executive Officer of Costco Wholesale Corporation email address that said:
THANK YOU!
I planned to shop at my local Costco today, but upon arrival found the store to be closed - THANK YOU!
Yes, I was a little frustrated, I should have checked whether you store was open before I left hope, but more so I was happy. A retailer that closes for major holidays, affords their team members the opportunity to take the day off and spend time with family etc., it's a rare thing in today's world and you are to be applauded for it!
No doubt this will happen to me again in the near future. My expectation will be that all shops are ope and you will be closed. As with this trip, I will be frustrated, then happy, and I will just go back the next day to do my shopping. No harm to me.
Ill add this to the reasons I shop at Costco, and if there is ever anything I can do for you, please let me know.
Mike
