PATRICIA sent a message to Thomas M. Rutledge – Chief Executive Officer and President of Charter Communications, Inc. – Email Address that said:
DEAR TOM,
THANKS FOR YOUR LETTER. I AM A LOYAL CLIENT OF
BRIGHT HOUSE FOR TEN YEARS NOW. WHEN I HAD A
PROBLEM THEY CORRECTED IT INSTANTLY. I AM USED TO THEIR KIND WAYS AND HOPE YOUR COM-
PANY WILL CONTINUE THEIR SUPERIOR SERVICE.
I WISH YOU ALL THE BEST.
PATRICIA