victoria mele sent a message to Marvin R. Ellison President of J. C. Penney Company Inc.- email address that said:
The store in Bayshore NY is terrible ! I was there yesterday and I was the only one in the cookware department.... THE ONLY ONE ! no sales people anywhere in sight. The whole floor was empty except for 2 sales people chatting in the curtain department. I got one of them to come over but he knew nothing about what i was looking for....didnt even bother to get someone knowledgeable , just said " we dont have it " . the whole department is a mess... items scattered everywhere , even on the floor. i went to Target. So much better.... and i got what i wanted with the help of a sales person . JC Penny used to be my " go to " store for many things , but not any more. It was a disgrace.