kathleen and michael hague sent a message to Christopher J Swift that said:
over 20 years we have had your insurance for our home & automobiles. only this past year and then this week have we ever had a claim with money due. now you have cancelled us. and we cannot get a new policy until the work completed from this recent hail storm( in colorado springs). with the enormity of the damage in the area repairs will be delayed for at least 6-8 weeks which is past the date when our policy lapses. With the work still needing to be completed we are unable to get another policy.
this is no way to treat customers.
the is unacceptable...
i am 99% certain that you will not help us but i wanted you to know that in the future hartford will not receive any buisness from us or recommend hartford to people we know.
we are distraught and dont know what we will do..
kathleen and michael hague