Craig /Mindy sent a message to William S. Demchak – Chairman, President and Chief Executive Officer of The PNC Financial Services Group – Email Address that said:
There has a been a grave injustice done in your loss
mitigation dept. We have been advised that after 14 mos. in the short sale process with your bank, they "do not have time" to review the items they needed updated even though they were provided prior to the cut-off date for the task and had previously been provided. There is a foreclosure scheduled for 8-16. We have an offer in front of the negotiator for more than two months that meets the requested amount and it is simply a case of reviewing the updates financials for the seller. No one will return the calls of the borrower and she is ready to retain an attorney and go the the media. This is a travesty! I am asking for your help!!!! - her name is Patsy . PLEASE HELP!