MR FIROZ sent a message to Kazuo Hirai President and CEO, Sony Corporation – email address that said:
TO
CEO OF SONY
THIS IS TO INFORM YOU THAT I HAVE GIVEN SONY LCD TV LAST TWO MONTH BEFORE FOR SERVICING BUT YET DON’T GET ANY RESPONSE FROM YOUR SIDE . I ASK MANY TIME ABOUT IT. BUT THEY DIDN'T GIVE ANY RESPONSE.
WHAT THE SERVICE ARE YOUR PROVIDING TO CUSTOMER. LAST 2 MONTH I HAVE VISIT MANY TIME IN SERVICE OUTLET.
I WANT IMMEDEATE RESPONSES FROM YOUR SIDE IF YOU HAVE DONE THE REPAIRE WORK KINDLLY RETURN MY SONY LCD TV .
MR FIROZ
