RICHARD SPONG sent a message to Gerard M. Anderson Chief Executive Officer of DTE Energy Company Email Address that said:
This week my personal checking account was charged $100 and $500. I talked to IEA at your company a very nice lady and I think she got a little upset because she determined that I did not have an account with you and really was not able to help me. She was very apologetic at least made me feel better about my situation.
My bank said they could file the paperwork to reverse this charge as soon as it clears. Please please let me know who I should correspond to as I know you want to find out who this is. Thanks.
