Rosario Ravasco sent a message to Roger Ferguson that said:
Dear Mr. Ferguson,
I had the pleasure of meeting you at the Phladelphia office. My advisor,Aida Gonzalez,introduced me to you.
The reason I am writing to you is to commend a specialist in theCharlotte,North Carolina branch. His name is Mr. Cortez Stanley,who was kind and patient in assisting me with my beneficiaries allocation. He never rushed me and walked me through the entire time.
Thank you for your team.
Rosario Ravasco
