BIPINBHAI JAGJIVAN RUGHANI sent a message to Akio Toyoda President and CEO, Toyota Motor Corporation - email address that said:
TO TOYOTA
MY NAME BIPINBHAI JAGJIVANBHAI RUGHAN RAJKOT GUJARAT INDIA
AS OWN DATE 08/02/2017 WE PURCHASED NEW TOYOTA INNOVA CRYSTA GX MODEL WHITE COLOR AUTOMATIC
WE HAD TAKEN CAR DELIVERLY AS OWN DATE.08/02/2017 AT NIGHT 9:00 PM WITH MY FULL FAMILY
AT THE TIME OF DELIVELY THEY HAD GIVEN ME ORIGINAL BILL IN FAVOUR OF MY NAME AND WE TOOK OUR NEW INNOVA CRYSTA CAR AND WENT TO RAJKOT CITY
AS SOON AS WE ENTERD TO RAJKOT CITY FIRST OF ALL WE FILLED OUT FUEL TANK OF DIESEL WORTH RS 4000. WE WENT BACK TO OUR HOME.
THEN NEXT DAY MY SON PUNIT BIPINBHAI RUGHANI CAME TO OFFICE HE BOUGHT INNOVA WITH HIM AS HE HAS SHOP OF AUTOMOBILES SO HE WANTS TO INSTALL EXTRA ACCESSORIES
THE PERSON HAD INSTALLED INTERIOR WOODEN KITS WORTH RS 9200. HEADLIGHT CROME WORTH RS. 4200.
AT THAT TIME 2 FITTERS WHO WHERE FITTING OUTSIDE CAME TO MY SON PUNITBHAI ASKED HIM TO COME CHECK OUTSIDE WHOLE CAR COLOR
THAN MY SON PUNIT HAD GONE SEEN THAT MANY OF PARTS OF NEW CAR ARE RE PAINTED AT THAT TIME HE GOT SHOKED THAT IN NEW CAR HOW IS IT POSSIBLE.
THAN HE CALLED UP ME HE TOOK EXPORT ADVISE WETHER IT IS TRUE OR WHAT?
ALL EXPERTS WHO HAD CAME SEEN THE CAR INNOVA CRYSTA THEY TOLD US IT IS TRUE THAT MANY OF PARTS ARE REPAINTED.
AFTER THAT WE OPENED THE BONNET OF CAR AGAIN WE WERE SHOCKED NO PDI OF CAR HAS BEEN DONE.
THAN WE HAD CALLED TO INFINIUM TOYOTA RAJKOT NEAR ABOUT 1:00 P.M. NOON THAT THE CAR IS REPAINTED YOU PLS COME CHECK IT WETHER IT IS TRUE OR NOT.
(8347015221) WE HAD TAKEN DELIVERY FROM THESE PERSON I AM PROVIDING HIS CELL NUMBER.
WE HAD INFORMD AT THESE NUMBER AT 1:00 P.M. NOON NO BODY FROM COMPANY CAME TO VISIT US.
THAN I CALLED UP TO TOLL FREE NUMBER AT 18004250001 MR. BHARGAVJI TALKED WITH ME.
SO I TOLD WHOLE STORY TO BHARVJI HE ASKED ME CHASIS NUMBER, I PROVIDE HIM CHASIS NUMBER AGAIN I WAS SHOCKED THAT THE CAR OWNER NAME IS JEETUSING PUROHIT.
I ASKED HIM TO WRITE DOWN MY COMPLAIN GIVE ME COMPLAIN NUMBER COMPLAIN NUMBER IS (TCM 0217030955 ).
AFTER THAT NEAR ABOUT 3:00 P.M 2 PERSON FROM INFINUM CAME TO MY SHOP ASKED ME WHAT HAPPEN WE SHOWED THAT THE THINGS IN THE CAR.
REPLY FROM BOTH PERSON CAME THAT THE CAR IS REPAINTED BOTH WENT AWAY WITH SNAPS IN THERE MOBILE.
KNOW I AM TAKING LEGAL ACTION TO COMPANY THAT YOUR DELAR INFINUM TOYOTA HAD DONE FROUD WITH ME (CUSTMOR)
TILL WRITTIN THESE MAIL NO BODY CALL CAME NO BODY VISTED TO ME.
EXPENS FROM MY SIDE TOTAL IS 4000. RS DIESEL INTERIOR WOODEN KIT 9000 R.S. HEADLIGHT CROME WORTH RS 4200 INSURRANCE CANCELATION CHARGE 1500RS,
FLOWERS FOR NEW CAR 200RS. SWEET 500 RS. DOWN PAYMENT RS. 100000/RS FRANKING CHARGE 3900/ RS. TOTAL COST I A MADE IS APPROX 123300 RS.
WE HAVE INFORMED TO YOUR DELAR BUT THEY ARE NOT READY TO GIVE ANY ANSWERS.KNOW I AM DOING IT LEGAL MATTER. THAT YOUR DELAR HAS DONE FROUD WITH ME.
TILL THE DATE I HAVE CHANGED 4 QULIS CAR 4 INNOVA CAR 2 FORTUNER CAR EVERY 6 MONTH I PURCHASE NEW CAR.
BUT AT THESE TIME YOUR DELAR INFINUM TOYOTA FROUD US KNOW WE ARE DOING LEGAL MATTER.
MY CONTACK DETAILS ARE BELOW
+91 9428399999 PUNIT BIPINBHAI RUGHANI
+91 9427311111 BIPINBHAI JAGJIVANBHAI RUGHANI
