Michael A. Cohen sent a message to Steve Easterbrook- CEO of McDonalds - email address that said:
Two suggestions for enhanced sales:
1. Bring back McDonalds original milk shake.
2. Improve quality of counter personnel - its SO difficult to get them to arrange an accurate order.
This past customer has entirely stopped patronizing McDs because of the above 2 deficiencies.
MA Cohen
Dexter, MI